Work for Myhorizon and experience the difference

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About the role

We’re seeking a passionate and experienced candidate for the role of NDIS Supported Accommodation Service Coordinator (SIL). You will support the objectives of the Myhorizon Accommodation Service (MAS) division by working closely with new and existing participants, their nominees, and key personnel.  

Your role will focus on assisting participants with disabilities to live independently in their own homes and to promote positive outcomes. Additionally, you will lead a team of dedicated support workers across various Supported Independent Living (SIL) homes.

The is a full-time contract position, with a 12-month duration.

The ideal candidate

We are looking for someone who will bring an energetic and driven approach to the team, recognising and appreciating that individuals may express these qualities in diverse ways. You will have strong leadership, communication and organisational skills and a passion for making a difference in the lives of others.  You will relish the opportunity to make a valuable and lasting contribution to developing our accommodation service to benefit our participants, their stakeholders, and those who support them.

Required Experience, Skills and Qualifications

• Minimum diploma qualification in Individual Support, Social Sciences, Management, or significant demonstrated experience and skills in human services support.

• Knowledge of the NDIS, NDIS Practice Standards (SIL) and Code of Conduct within the Quality and Safeguard Commission frameworks. Including an understanding of Positive Behaviour Support Plans and Restrictive Practices.

• Intermediate to advanced IT Skills, including Office 365 applications.

• Valid 100 points of ID (Passport, Birth Certificate and valid Open QLD Driver’s Licence).

• Valid Provide First Aid Certificate, including CPR or ability to obtain before commencement.

• NDIS Disability Worker Screening Clearance.

• Working with Children’s Check – Queensland (Blue Card).

• Demonstrated knowledge of effective service planning, implementation, and evaluation.

• Advanced interpersonal skills.

• Ability to work as part of a team and autonomously.

About you

• Experience in building and leading successful teams.

• Ability to demonstrate leadership in staff recruitment, training, mentoring and the staff review process.

• Exceptional oral and written communication skills with experience in supporting non-verbal communication.

• Proficient in prioritising and coordinating tasks amidst competing demands to contribute to successful participant and organisational outcomes.

• Demonstrable knowledge and expertise in collaborating with people with disabilities and their nominees.

• Commitment to providing professional, high-quality service delivery.

• Knowledge of active support and person-centred support to assist people with disabilities to participate in their lives.

• Knowledge of conflict resolution processes and facilitation of successful outcomes.

About the role

Myhorizon are seeking passionate and experienced candidates to fill multiple roles as Supported Accommodation Professionals. This role will be responsible for supporting participants in a 24/7 Supported Independent Living (SIL) setting within NDIS Practice Standards. This position requires you to be available to work during the day, in the evenings, sleepovers, on weekends and public holidays.

Role responsibilities

• Empower participants to achieve their goals by enhancing abilities and capabilities

• Methodically monitor goal progress and evaluate support effectiveness, ensuring accurate documentation

• Deliver direct support, guidance, and supervision aligned with participants’ NDIS plans

• Facilitate the development of specific goals outlined in participants’ plans, offering continuous support

• Coordinate appointments, follow-up tasks, and plans to meet participants’ needs effectively

• Provide necessary physical assistance and personalised care as specified

• Managing complex needs or disability-related behaviour when required, following Care Plans, Risk Assessments or Positive Behaviour Support Plans (PBSP)

• Demonstrated knowledge and experience in delivering “person-centred” support within a SIL or Lifestyle environment

• Ability to work in a team or independently

• Demonstrated ability to plan, prioritise and organise your workload in a way that contributes to high levels of successful participant outcomes

• High level of problem-solving skills

• Intermediate IT skills

• Current NDIS Worker Screening Check or eligible to obtain prior to commencement (no card, no start rules apply)

• Working with Children’s Check (Blue Card) or willing to obtain prior to commencement

• Current QLD Driver’s Licence and willingness to use own vehicle with reimbursement for kilometres travelled

• Current First Aid Certificate including CPR and/or willing to obtain prior to commencement

• Australian Citizenship or Permanent Residency is required

• COVID-19 Vaccination or medical exemption highly recommended

About you

• Demonstrated knowledge and experience in delivering “person-centred” support within a SIL or Lifestyle environment

• Ability to work in a team or independently

• Demonstrated ability to plan, prioritise and organise your workload in a way that contributes to high levels of successful participant outcomes

• High level of problem-solving skills

• Intermediate IT skills

• Enthusiastic and reliable.

• Uphold Myhorizon’s core values

How to Apply 

Occasionally Myhorizon have other rewarding career opportunities that may become available.

If you are passionate about working in the disability sector and would like to send us an expression of interest for future consideration, please complete and submit the Application Form below and attach your resume and cover letter at the end.