We never know what is around the corner. The lingering impact of COVID, the recent change in government, economic insecurity and cost of living increases coupled with the extraordinary world events unfolding in Ukraine all contribute to a period of uncertainty, high stress levels and increased mental health concerns. COVID has brought many challenges with wide disruption of services.
Fortunately, Myhorizon has been proactive in ensuring the safety of our Participants by following COVID safe measures including the compulsory vaccination of all staff. Disruption has been kept to a bare minimum where at all possible as the virus has spread throughout the community.
On top of all of these issues there has been enormous stress as a result of the constantly changing NDIS. In the lead up to the Australian Government election there was a groundswell of criticism demanding that the NDIS be remodelled to reflect its original intention.
Participants, their nominees and service providers have all vented their frustrations. It’s been a mess to say the least and hopefully the new government will deliver on its promise to fix the NDIS.
Fortunately, Myhorizon deals with the complexity of the NDIS every single day and though we can’t change the rules we do have expert knowledge of the scheme and will always advocate where we can on behalf of Participants.
I would like to pass on congratulations to our Employment Services division who again have blitzed their recent quality standards audit and consistently achieve 5 star status for Participants across a number of their sites. Finding and keeping jobs for people with a disability can make an extraordinary difference to their lives. Our latest survey of our Employment & Training Division Participants recorded an overall satisfaction rate of 98%, with 73% of Participants being very satisfied with our service. Congratulations to the Employment Services Team for such an outstanding result.
It is pleasing that during the struggles and disruption over the past couple of years, we have been able to maintain our commitment to our Participants of being with you, for you.